12 Things Disney and Pixar Teach Us About Customer Support

The Presentation inside:

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12 Things Disney & Pixar teach us about customer support.

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1. Being prepared never hurt anyone.

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Darling, luck favors the prepared.

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2. It never hurts to let your customers know that you’re there for them. Even if it’s not in song.

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You’ve got a friend in me.

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3. It doesn’t matter how small the surprise is; it’s the thought that matters.

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Sometimes, the smallest things take up the most room in your heart.

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4. Spread love everywhere you go and good things shall follow.

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I’ve just met you and I love you.

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5.Put yourself in your customers’ shoes…

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If you walk the footsteps of a stranger, you’ll learn things you never knew.

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6. And when worried customers get in touch with you, nothing works as well as…

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You will be alright. There there.

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7. When the going gets tough, the tough don’t get going…

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Just keep swimming. Just keep swimming. Just keep swimming.

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8. A shake-it-off jam can work wonders.

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Hakuna Matata for the rest of your days.

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9. And the next time you screw up, just remember…

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Oh yes! The past can hurt. But the way I see it, you can either run from it or learn from it.

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10. Be your own cheerleader.

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Remember, you’re the one who can fill the world with sunshine.

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11. Facing the wrath of your customers might get you down like…

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My team and I are all gonna have a good cry.

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12. But in the end, you’ll realize it was all worth it. Because…

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Some people are worth melting for.

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“Behind every slideshare is a great blogpost”. How to support during the holiday season like a boss https://medium.com/@freshdesk/how-tosupport-during-the-holiday-season-like-aboss-2a0e8fb5071#.8cbmtwm0u

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