Black Box Thinking - The Surprising Truth About Success

The Presentation inside:

Slide 0

Black Box Thinking

Slide 1

The surprising truth about success

Slide 2

(and why some people never learn from their mistakes)

Slide 3

Introducing a powerful new book from the bestselling writer and speaker Matthew Syed.

Slide 4

This is the story of the surprising truth about success.

Slide 5

About how some of the most innovative and pioneering organizations in the world are succeeding…

Slide 6

… and what you can learn from them.

Slide 7

We begin by looking at some of the greatest succcesses in business, sport and the wider world and asking a question…

Slide 8

AviAtion industry … what connects them?

Slide 9

What do the Mercedes Formulae team andGoogle have in common?

Slide 10

What is the connection between Dave Brailsford’s Team Sky and the aviation industry?

Slide 11

Or inventor James Dyson and basketball player Michael Jordan?

Slide 12

The answer? ?

Slide 13


Slide 14

Or more accurately how they reacted to failure…

Slide 15

… learning from their mistakes and reversing their fortunes for success.

Slide 16

This is Black Box Thinking.

Slide 17

And this is what you need to know about successful Black Box Thinking, in one handy guide.

Slide 18

1. Change a little, achieve a lot (a.k.a. Marginal Gains)

Slide 19

Marginal gains has become a buzz topic. But what is it?

Slide 20

A systematic attempt to discover small, often unnoticed weaknesses in one’s assumptions, and then to improve each one of them.

Slide 21

Dave Brailsford noted tiny problems in bike design, aerodynamic efficiency, diet and a host of other things.

Slide 22

Each marginal gain improved performance by a fraction. The accumulation of gains was the difference between finishing mid-table and winning gold.

Slide 23

Google conducted a series of tests to see if changing the colour of their web-links could improve click-throughs.

Slide 24

The results recommended that they tweak their links to a slightly greener shade of blue.

Slide 25

This tiny Marginal Gain is estimated to have generated an additional $200M in annual revenues.

Slide 26

2. Avoid Closed Loops

Slide 27

The inability to face up to where we are going wrong, is the biggest single obstacle to success. Not merely for big institutions, but for individuals.

Slide 28

But why is it important to avoid closed loops?

Slide 29

Detecting and adapting to errors is nearly non-existent in the healthcare industry.

Slide 30

There are around 400,000 fatalities caused by preventable medical error in the United States alone.

Slide 31

That is the equivalent of two jumbo jets falling out of the sky every day.

Slide 32

Medical mistakes are often spun or denied, and lessons are rarely learnt. This is why deaths continue to occur in the same way over and over again.

Slide 33

And it is not just healthcare that falls victim to closed loops.

Slide 34

A study by the University of Michigan estimates that if prison sentences were reviewed with the same level of care as death sentences, there would have been ‘over 28,500 exonerations in the past fifteen years’…

Slide 35

… rather than the 255 that have in fact occurred.

Slide 36

Why? Because the criminal justice system doesn’t learn from its mistakes either.

Slide 37

Learning from our mistakes is essential to engender success. After all, how can we improve if we don’t learn?

Slide 38

3. No blame, no shame

Slide 39

The fear of blame, is a dangerous obstacle on the road to success.

Slide 40

A report by Harvard Business Review found that executives believe that only 2 to 5 per cent of failures in their organisations were truly blameworthy…

Slide 41

… but when asked how many mistakes were treated as blameworthy the number was between 70 and 90 per cent.

Slide 42

This tendency to point the finger and demand retribution, even when a colleague was doing his or her best, obliterates the sharing of information that drives progress.

Slide 43

Successful cultures are open and honest, not closed and back-covering.

Slide 44

4. Try, try again

Slide 45

In many areas of life, we have to fail a lot before we come up with a good solution.

Slide 46

One of the most famous examples of this comes in the form of inventor James Dyson.

Slide 47

Dyson worked his way through many prototypes to make his dual cyclone vacuum cleaner…

Slide 48

… many, many attempts…

Slide 49

5,127 prototypes to be exact.

Slide 50

To put it another way, he had to fail 5,126 times before he created a world-changing success.

Slide 51

1. Change a little, achieve a lot (a.k.a. Marginal Gains) 2. Avoid Closed Loops 3. No blame, no shame 4. Try, try again

Slide 52

By applying these rules to our social institutions, our political institutions and our own lives we can build, develop and ultimately succeed.

Slide 53

That’s why we need more Black Box Thinking.

Slide 54

‘Matthew Syed has issued a stirring call to revolutionise how we think about success – by changing our attitude to failure. Failure shouldn’t be shameful and stigmatising, but exciting and enlightening. Full of well-crafted stories and keenly deployed scientific insights, Black Box Thinking will forever change the way you think about screwing up.’ DANIEL PINK, AUTHOR OF DRIVE & TO SELL IS HUMAN

Slide 55

‘Creative breakthroughs always begin with multiple failures. This brilliant book shows how true invention lies in the understanding and overcoming of these failures, which we must learn to embrace.’ JAMES DYSON, DESIGNER, INVENTOR & ENTREPRENEUR

Slide 56

#blackboxthinking OUT NOW

Slide 57