Cisco Smart Net Total Care


The Presentation inside:

Slide 0

Cisco Smart Net Total Care Decrease Network Risk with Alert Management Presented by: Gary Blandino


Slide 1

Upcoming Sessions Simple Steps to Saving Time on TAC Calls May 7 Network Forecasting: Useful Tools to Plan Ahead June 4 Get Visibility into Your Network On Demand:


Slide 2

Today’s Session Will Focus On: Reducing network risk through effective and efficient alert management


Slide 3

How do you track and manage alerts today?


Slide 4

Manual Alert Tracking Methods One-off email notifications Discovery through TAC Cisco support community


Slide 5

Types of Alerts


Slide 6

Challenges of Alert Management Receiving too many alerts Identifying impacted devices Prioritizing alerts Dedicating too many hours for alert management


Slide 7

Smart Net Total Care Delivers Install Base Visibility Contract Status EOX Info & Details Delta Reports Relevant Product Alerts Covered/Uncovered Devices


Slide 8

Smart Net Total Care Portal


Slide 9

Do you have a method for tracking PSIRT alerts?


Slide 10

Prioritizing Alerts Security vulnerabilities Business impact Equipment costs Device location Product lifecycles


Slide 11

See Alerts Relevant to Your Cisco Devices A complete view of product alerts relevant to your Cisco devices Easily drill down for more details


Slide 12

Identify What Hardware (or Software) Is Affected Pinpoint the impacted devices or software


Slide 13

View Detailed Alert Information Easily drill down to find all details of an alert.


Slide 14

View Status Updates and Notes View notes on remediation actions


Slide 15

Case Study


Slide 16

40% Consistent device tracking and up-to-date maintenance reduce the chance of network outages by 40 percent. Reduce the Chance of Network Outages


Slide 17

Quick Tips for Tracking Alerts Develop a consistent process for reviewing your alerts Prioritize alerts according to your specific business needs Develop a clear and concise list of actionable alerts


Slide 18

Quick Tips for Tracking Alerts Record how you have responded to each alert Maintain detailed records Use a delta report to keep track of changes


Slide 19

Summary of Alert Management Benefits Proactively identify issues Determine which alerts apply your Cisco devices Prioritize alerts View actions for remediation Track and manage alerts Identify old versions of software


Slide 20

Get a Personalized Demo Questions? Contact us today @ [email protected] Schedule a Demo today! demand.cisco.com/SNTC3


Slide 21

Thank You


×

HTML:





Ссылка: