Famous Last Words about Technology in the Workplace
Technology in the workplace has come a long way.
Think about it…
It started with… Desktop Computers Copy Machine Desk Phones
Technologies that were once new and intimidating became commonplace.
And though they were popular in our personal lives…
Many doomed them to fail as tools for work.
Let’s take a look back a few early predictions.
Let’s take a look back a few early predictions. (but not so accurate)
The Desk Phone
”This ’telephone' has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us.” ? Western Union memo, 1876
But… By 2008, Polycom reached $1 billion in revenue.
That’s a lot of phones sold.
The Desktop Computer
“In the mid-70s, someone came to me with an idea for what was basically the PC. I asked: 'What's it good for?' And the only answer was that a housewife could keep her recipes on it. I personally didn't see anything useful in it, so we never gave it another thought.” ? Gordon Moore, Intel
Over 300 million PCs were shipped in 2014.
”By 2005 or so, it will become clear that the Internet’s impact on the economy has been no greater than the fax machine’s.” ? Paul Krugman, 1998
But… 4.3 billion people used the Internet in 2013.
Or nearly 61% of the world’s population.
”Few companies encourage employees to use AOL’s instant messaging service, though many workers do so anyway.” ? Julia Angwin, Zdnet, 2011
But… By 2005, AIM dominated the IM market with 53M users.
”There’s no chance that the iPhone is going to get any significant market share. No chance.” ? Steve Ballmer, USA Today, 2007
But by 2014, more than 500 million iPhones were sold.
Enterprise Social Networks
”Enterprise social networking sure can sound a lot like the benefits that were supposed to be delivered by previous generations of [software]. Sure, sure, it’s different this time. ” ? David F. Carr, InformationWeek, 2011
ESN users are projected to top 535 million by 2018.
”As technology progresses, texting is slowly becoming more and more unnecessary. All it does is give us another way to interact with others with a lot of added nuances.” ? Alexia LaFata, ThoughtCatalog, 2014
But… Use of messaging apps grew 203% in 2013.
And over 15,000 businesses are using enterprise mobile messaging from Cotap.
So before you dismiss enterprise mobile messaging as just another trend…
Give it a try.